Privacy Policy
ProParentingHub.com
1. Introduction – Commitment to Data Privacy and Protection
ProParentingHub.com (“we,” “our,” or “us”) is dedicated to protecting the privacy and personal data of all individuals who visit, use, and interact with our website and services. We recognize the critical importance of safeguarding your personal information and are committed to complying with all applicable data protection laws, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”). This Privacy Policy outlines how we collect, use, store, and protect your personal data when you access or use proparentinghub.com.
2. Scope of Policy and Role as Data Controller
This Privacy Policy applies to all users of our website and associated services offered through proparentinghub.com. For the purposes of applicable data protection legislation, ProParentingHub.com acts as the “Data Controller,” determining the purposes and means of the processing of your personal data.
This policy does not cover third-party websites or services which may be linked to from our site. Those services are governed by their own privacy statements.
3. Categories of Data We Process
Depending on your engagement with proparentinghub.com, we may collect and process the following categories of personal data:
a) Usage Data
Includes information automatically collected about your interactions with our website: browser type, IP address, referring URLs, pages viewed, date/time stamps, and session duration.
b) Account Data
When you create an account or register with us, we collect personal identifiers such as your full name, postal address, email address, and telephone number.
c) Profile Data
Includes preferences, engagement history, and behavioral data such as interests, purchase history, subscription behavior, and content interactions.
d) Communication Data
Includes data from any contact you initiate with us, such as inquiries, support tickets, customer service interactions, and related correspondence.
e) Technical Data
Includes your device type, operating system, browser information, language settings, and system configurations.
f) Transaction Data
Includes information on purchases, order history, delivery details, billing addresses, partial payment information (as handled by our payment processors), and related logistics.
g) Preference Data
Includes data pertaining to your marketing and communication preferences, consent to promotional emails, and selected product categories of interest.
4. Legal Bases for Processing Personal Data
We process personal data only where lawfully permitted to do so under GDPR and CCPA. The legal bases we rely upon include:
– Consent: Where you have affirmatively consented to the processing (e.g., for newsletter subscriptions or preference tracking).
– Contract: When processing is necessary to fulfill a contract with you or to take steps prior to entering into a contract (e.g., account creation, service delivery).
– Legitimate Interests: For purposes such as fraud prevention, service improvement, analytics, and direct marketing, provided they do not override your fundamental rights.
– Legal Obligation: Where processing is required to comply with regulatory or legal obligations.
5. Your Rights Under GDPR and CCPA
As a data subject, you have the following rights under applicable laws:
– Right of Access: You can request confirmation of whether we process your personal data and access to such data.
– Right to Rectification: You may request correction of inaccurate or incomplete data.
– Right to Erasure: You may request deletion of your data under qualifying circumstances (“Right to be Forgotten”).
– Right to Restriction: You can request temporary cessation of processing in specific situations.
– Right to Data Portability: You can request your data in a structured, commonly used format for transfer to another controller.
– Right to Withdraw Consent: Where we rely on consent, you may withdraw it at any time without affecting prior lawful processing.
– Right to Object: You can object to processing based on our legitimate interests or direct marketing.
– Do Not Sell My Information (CCPA): California residents may request that we do not sell their personal data.
To exercise any of the above rights, please contact us at [email protected]. We may require verification of identity.
6. Data Security Measures
We implement robust technical and organizational measures to protect your personal data, including:
– Encryption of data in transit and at rest
– Access control with role-based restrictions
– Regular system audits and logging
– Secure backup protocols
– Employee training on privacy and data protection
While we strive to protect your information, no transmission or storage system can be guaranteed as fully secure; use of our services is at your own risk.
7. International Data Transfers
Your personal data may be transferred to and processed in countries outside your jurisdiction, including those not deemed to provide an adequate level of data protection under applicable laws. When transferring personal data internationally, we use mechanisms such as:
– Standard Contractual Clauses approved by the European Commission
– Privacy Shield Framework (if applicable)
– Additional safeguards and contractual measures as required
8. Data Retention
We retain personal data for as long as reasonably necessary to fulfill the purposes for which we collected it, including for the purposes of legal or regulatory compliance, dispute resolution, and enforcement of our agreements. Specific retention periods per data category are as follows:
– Usage Data: up to 12 months from collection
– Account and Profile Data: retained for the life of the account plus 6 months after termination
– Communication Data: retained for up to 3 years for service history documentation
– Transaction Data: retained for 7 years for accounting and regulatory purposes
– Marketing Preferences: Retained until consent is withdrawn or data is deemed outdated
9. Cookie Policy
We use cookies and similar tracking technologies to enhance your experience on proparentinghub.com. Cookies we use include:
– Essential Cookies: Necessary for site functionality (e.g., log-in, security)
– Functional Cookies: Enhance usability and remember preferences
– Analytics Cookies: Collect statistical data on site usage and performance
– Performance Cookies: Help improve site functionality and user experience
Third-party service providers may also employ cookies to deliver tailored advertising or measure engagement.
10. Cookie Management and Legal Compliance
In compliance with GDPR and CCPA, users are provided with the option to accept or decline non-essential cookies. A cookie banner or settings center is made available to enable compliant cookie consent management.
You may also disable or manage cookies using your browser settings. However, some features of the site may not function properly without essential cookies.
California residents may request disclosure of categories of data we collect and the purposes for use, in addition to exercising “Do Not Sell My Personal Information” rights. Our site honors user preferences as required by the CCPA.
11. Children’s Data Protection
ProParentingHub.com does not knowingly collect personal data from children under the age of 13. If we learn that we have collected such data without verifiable parental consent, we will take immediate steps to delete it. Parents or guardians who believe their child may have submitted personal data are encouraged to contact us at [email protected].
12. Policy Updates
We reserve the right to modify this Privacy Policy as required to reflect changes in our practices, technology, legal requirements, or for other operational purposes. Updates will be posted to this page, and in certain cases, notified directly through prominent site notices, email communication, or account prompts.
You are encouraged to review this Privacy Policy periodically to ensure awareness of any updates.
13. Contact Us
If you have questions, feedback, or requests regarding your personal data or this Privacy Policy, please contact our Privacy Team at:
Email: [email protected]
Website: https://www.proparentinghub.com
We are committed to ensuring your rights are upheld and that your personal data is collected and processed with the highest standards of care and compliance.
We fully comply with GDPR, CCPA, and all applicable data protection regulations. For questions concerning your privacy rights or to make a privacy-related request, please contact us at the email above.